こんばんは。

eBayでもいろいろ対応の不備を感じました。

とりあえずLimit upしたのに、
File exchange でのアップができません。

それについてLimit Upして時間もいくらかたってから
Uploadしたのに、Listingできませんでした。

事情をを伝えたところ、
非常に長い文章が返ってきました。

ですが、これいろいろと学ぶべきところ、
おもしろいところがあるので、
シェアさせていただきますね。

ちょっと長いですが、出来る限り雰囲気をお伝えしたいので、
ほぼ全文を掲載します。

Hello Shinobu,

Thank you for contacting eBay Customer Service
about your selling limits.
I understand that you encountered a problem upon relisting your item
and would like to know why this happened.

I appreciate your interest in listing items
in our siteand I’m glad that you have contacted us
about this matter.
Don’t worry because I will definitely help you with this.

Shinobu, before we go any further,
I would like to apologize if we were not able to
respond to your email in a timely manner.

（中略）

Moving on, I checked your account
and I found out that you have reached your trade limit previously.

Your trade limit is based on transaction history
and reputation as a seller on eBay.

Please be aware that your history of selling on eBay
and past due balance will have impact on trade limit as well.

（中略）

Members need to pay their account balance down
below the limit with one-time payments.

This is the reason why you encountered that error,
but there is certainly nothing for you to worry,
Shinobu because I learned that you have already paid
for your fees for these limits, so you can now relist your item.

メール文の途中ですが、
長くなりましたので、次回に続きます。

輸出ビジネス　実践日記